Satisfation guaranteed with our 30 day return or exchange policy. You will need to contact our customer service department and inform them of the problem found with the product. Please try to do this within the first 5 days of delivery. Exchanged items please let us know what you would like to replace the item with. All items returned will be credited to the original credit card used for purchase. No item that is damaged soiled or worn after delivery will be accepted for refund or exchange.